FAQ

 

How do I purchase an audiobook?

You can browse audiobooks by category or search for the audiobook you want. When you select the audiobook you want to purchase, click “Add to Cart”. You will be asked to log-in or sign-up for a free ListenUp Audiobooks account. Once you’re signed in, you can purchase and download your audiobook. You can listen to the audiobook with the media player of your choice on your computer or use an audiobook app on your mobile device.

If you are having trouble with downloading your audiobook, please email contact@listenupaudiobooks for assistance.

 

Can I use ListenUp Audiobooks titles on my mobile device? 

 

You can download your favorite audiobooks from ListenUpAudiobooks.com on your smartphone, tablet, laptop, and other Internet-connected devices. You will need to be connected to wifi or use data to download, so check with your mobile provider to find out more about your data plan.

To listen to your audiobooks on your mobile device, we recommend the BookMobile app for Apple devices.
BookMobile is automatically free with your purchase from ListenUp. To sync your library, simply download and open the app, click on the + symbol at the bottom and tap the ListenUp button. You'll be asked to log into your ListenUp account. After which, you can view your full library and download the title you'd like to listen to. 
 
If you'd prefer a different playback app, most use iTunes to sync your library. Download the mp3s, unzip the folder, and load into a playlist in iTunes. Then follow the app's directions for importing the files for playback.
 
For Android users, we don't have an official app, but we recommend the and the MortPlayer for Audiobooks. To play your audiobook, download the mp3s to your device and use an unzip app (we like ALZip) to extract the files, then play with the playback app of your choice.

 

Why haven’t I received a confirmation email or any other emails from ListenUp?

First, please check your Spam or Junk folders in your email. If you see an email from ListenUp there, please mark that email as “Not Spam”, “Safe”, or click “Move to Inbox”. Next make sure that you’ve added @listenupaudiobooks.com to your address book. If you are still having problems, please email contact@listenupaudiobooks.com.

 

How do I purchase an audiobook as a Gift?

ListenUp Audiobooks makes giving an audiobook as a gift quick and easy!
Register or, if you already have an account, Login. Then, browse our great selection of audiobooks. Click on the audiobook you'd like to send and select "Give as a Gift" or add the audiobook to your cart and select the box under "Is this a gift?" Complete your checkout and follow the easy instructions provided to send your gift.

Browse our Audiobooks

 

How can I redeem a gift?

A gift code is included on the E-Card. To redeem your gift code, you will need to have an account with ListenUp Audiobooks. If you don't already have an account, you will need to create an account with the email address to which your gift audiobook was sent. Then, you will select "Redeem Gift Code" from the "My Account" dropdown in the top right corner. Your audiobook gift will be added to your library.  Enjoy!


Will my ListenUpAudiobooks.com account work outside of the United States?

If you are travelling outside of the U.S. or Canada, make sure to purchase and download the audiobooks you want to listen to as you travel before you leave. If you live outside of the U.S., you may still be able to download audiobooks, but only those for which we have World-rights. For some audiobooks, we only have the rights to sell them in North America, so you will be unable to purchase those. 


Why can't I complete my audiobook purchase? 

If you are having difficulty completing your purchase, there could be an issue with your payment information. If you are outside of the United States, the audiobook you are trying to purchase may not be available in your country. Please email contact@listenupaudiobooks.com if you are having trouble.


Can ListenUp turn my book into an audiobook? 

Yes, we would love to help you make your book available in audio. Click here for more information about what we do or just send us an email at contact@listenupaudiobooks.com.


Are you hiring? 

Check out our jobs page for information about open positions! If you are interested in narrating for ListenUp, click here to learn about our casting process and how to submit.


Why can't I load ListenUpAudiobooks.com in Chrome for iOS?

There is a known issue with Chrome for iOS that causes crashing as a result of loading certain Javascript elements used by this site. We are working to correct this problem, but in the meantime we recommend using Safari for iOS.